Frequently asked questions

We recommend that you have completed a university degree or are close to completing a university degree prior to joining our course. Why? Most employers require a university degree to apply for a position. While you may have scored well on our assessments, unfortunately due to this requirement it will be difficult for us to assist you with finding a job. 

Payment can be done in two equal installments of $20 each (payable in your local currency). Payment is done through our website, using our online shop. We accept Mobile Money or Visa cards. For details on Mobile Money payments, click on your country: Rwanda, Uganda, Tanzania, Kenya, Ghana.

At least 75% of the course can be completed on a mobile phone or tablet. However, many of our exercises (especially those using Excel and QuickBooks) must be completed on a computer.

We are not a full fledged recruitment agency! Haystack is a platform connecting recruitment firms and employers with qualified and screened candidates.

As of now, you cannot post job ads on Haystack. You tell us about the position you need to fill and we source candidates for you through our database of pre-screened candidates. 

Instead of hundreds of CVs, we provide you with the best of the best. 

We offer a 14-day refund for our courses. Read more about our refund policy